If you don't have any open positions, you can always withdraw your full account-value to your own bank account. If you still have some open positions, you can only withdraw your available Cash for Withdrawal. Your invested amount and the Ring Fenced amount (see also: What is the Ring Fenced amount?) cannot be withdrawn. You can find your available Cash for Withdrawal in your portfolio overview under the tab "Cash".
Withdrawing money is free for all our clients. To facilitate this, we do have a few conditions. You can therefore only withdraw money with a minimum of £10. If you’ve closed all your positions, and you would like to empty your account, then you can also withdraw amounts below £10, with a minimum of £1.
To explain this in a little more detail we want to give you an example:
Say, you have deposited £100 of which £90 is invested into Stocks. We reserve £5 for the Ring Fenced amount. Your Available Cash is therefore (100-90-5=) £5. Because you still have open positions, you can only withdraw a minimum amount of £10.
If you now close all your positions, your available Cash for Withdrawal will be £100. The Ring Fenced amount won't be applicable anymore when you don't have any open trades.
If you have any further questions in regards to this, please feel free to contact us via email at BUX Support.