Support Centre

Placing a trade

Questions related to placing a trade

What are the “up” and “down” arrows? ⇅
When trading CFD's, you can trade Long* when you think that the value of the product will go up, or Short* when you think it will go down.  If...
Thu, 6 Jun, 2019 at 10:43 AM
What does the Multiplier option do?
The Multiplier option allows you to multiply the amount that you invest.  For example: You invest £100 and apply a Multiplier of 5. This means that you...
Wed, 29 May, 2019 at 5:17 PM
What is the maximum amount I can trade?
The maximum amount you can invest in a single trade differs per product.  For example, in the case of 'stocks' the maximum is usually £10.000....
Mon, 17 Jun, 2019 at 1:54 PM
What is the value of my trade?
The current value of your trade is the amount that you initially invested which will have increased or decreased depending on the change in value of your p...
Thu, 16 May, 2019 at 2:10 PM
The trade button is grey (not active). What to do?
There may be a few reasons why the trade button isn't green (active). The most common ones are: The market is closed You haven’t filled in all ...
Mon, 17 Jun, 2019 at 1:56 PM
How long can I leave my trade open?
You can keep your trade open for as long or as short a period as you like. However, please be aware that if you are using a Multiplier with your trade, ...
Mon, 17 Jun, 2019 at 1:58 PM
The flexible Multiplier: What is it and when can I use it?
Already opened a trade but decided to decrease your Multiplier? No problem, with BUX X you can change the Multiplier’s value even when you've ...
Mon, 17 Jun, 2019 at 1:58 PM
Why are some stocks not shortable?
Unfortunately, sometimes it is not possible to go short on a certain stock, this is due to the fact that there is a limited availability of this stock. Once...
Fri, 17 May, 2019 at 11:47 AM